Effective: 30th August 2025 (Supersedes all previous versions)
Registered Address: Moulsham Mill, Parkway, Chelmsford, CM2 7PX
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the SaneChoice website (the “Website”), and your relationship with SaneChoice Limited (“we”, “us”, “our”). They apply to all products and services provided via the Website. By using our Website and services, you agree to these Terms. Additional agreements may apply to specific services; in the event of any conflict, the terms of such agreements will prevail.
2. Acceptance of Terms
By accessing, registering, or using our Website or services, you confirm that you are at least 18 years of age and agree to be bound by these Terms. You may not use our Website if you do not accept these Terms in full.
3. Electronic Communication
By using our Website, you consent to receive communications from us electronically (including notices, agreements, disclosures, and updates). Such communications satisfy any legal requirement for communications to be in writing.
4. Intellectual Property
All content, trademarks, logos, and materials on this Website are the property of SaneChoice or its licensors and are protected by copyright and intellectual property laws. You may not use or reproduce any part of the Website or its content without our prior written consent, except as expressly permitted by law.
5. Links to Third-Party Sites
Our Website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, privacy, or practices of such third parties. Any links are provided for your convenience and do not imply endorsement.
6. Acceptable Use
You agree only to use our Website for lawful purposes and in accordance with these Terms. You must not misuse our Website by knowingly introducing viruses, malware, or any material which is technologically harmful, or by attempting to gain unauthorised access to our site, server, or data.
7. Registration and Security
If you register for an account:
- You must provide accurate and complete information and keep your account details secure.
- You are responsible for all activities under your account.
- Notify us immediately at [Contact Details] if you suspect unauthorised access or other security breaches.
- You must not share your credentials or allow others to access your account.
8. Cancellations, Returns & Refunds
8.1 Statutory Rights
UK consumers have the right to cancel certain online purchases within 14 days under the Consumer Contracts Regulations, unless exceptions apply (e.g., once digital services are fully performed with your consent). To cancel, contact us with a clear statement within 14 days.
8.2 Refunds
Following a valid cancellation, we will refund payments received from you, minus any applicable deductions for services performed up to the date of cancellation, within 14 days of receipt of your cancellation notice.
8.3 Exceptions
Some products/services, such as domain name registrations, personalised services, or digital content delivered immediately, may not be eligible for cancellation or refund. We will advise if this applies.
9. Submitting Ideas or Content
Unless we have a separate written agreement, any ideas or content you submit to us (including suggestions or feedback) may be used by SaneChoice without restriction or payment to you.
10. Termination of Access
We may suspend or terminate your access to our Website at any time, with or without notice, if you breach these Terms or for operational or legal reasons. We are not liable for any resulting loss of data or access.
11. Disclaimer and Limitation of Liability
- Our Website and services are provided “as is” and “as available”.
- We do not guarantee uninterrupted, secure, or error-free access to the Website.
- To the extent permitted by law, we exclude all warranties, terms, and conditions, whether express or implied.
- Nothing in these Terms limits liability for death, personal injury, or fraud caused by negligence.
- Our liability for losses in connection with use of the Website, products, or services is limited to the amount you paid us for the relevant product/service.
12. Privacy
Our use of your personal data is governed by our Privacy Policy. We take your privacy seriously and comply with the UK GDPR and Data Protection Act 2018.
13. Accessibility
We strive to make our Website accessible to all users. If you encounter accessibility issues, please notify us and we will do our best to provide support or alternatives.
Learn more by reading our Accessibilty Statement.
14. Export and Legal Compliance
You are responsible for ensuring that your use of the Website complies with all applicable laws, including UK export laws.
15. Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
16. Breach
If you breach these Terms, we may take appropriate action, including suspension or termination of access, reporting to authorities, or pursuing legal remedies.
17. Force Majeure
We are not responsible for any delays or failures caused by circumstances beyond our reasonable control (“force majeure”).
18. Indemnity
You agree to indemnify and hold harmless SaneChoice Limited and its affiliates from any claims, losses, damages, and expenses resulting from your breach of these Terms.
19. Waiver
Failure to exercise any rights set out in these Terms does not constitute a waiver of those rights.
20. Language
These Terms are available in English; all notices and correspondence will be conducted in English.
21. Entire Agreement
These Terms, together with our Privacy Policy and any separate agreements, constitute the entire agreement between you and SaneChoice Limited.
22. Updates to Terms
We may update these Terms from time to time. The latest version will be posted on our Website with the effective date. Continued use after changes constitutes acceptance.
23. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the English courts.
24. Contact
If you have any questions about these Terms, please contact:
Contact Details
SaneChoice Limited Moulsham Mill, Parkway, Chelmsford, Essex, CM2 7PX United Kingdom
Website: https://dreamy-goldberg.77-68-95-174.plesk.page
Email: privacy@sanechoice.cloud
Phone: +44 (0)1277 420150